About CorsetHeaven
Our online service
promise
- High quality Corsets -
made from the finest materials and excellent
workmanship
- Personal service – if you
can't find exactly what you're looking for,
email us or contact our customer service on
our contact
page. We'll do our very best to help.
- Secure online payment –
your ordering and payment details are completely
secure and confidential.
- Issue resolution– if you're
not entirely satisfied with your items we would
be happy to listen and offer help where we can.
Returns Policy
- If any of our corsets
do not meet your satisfaction we would be happy
to exchange them with a 15% re-stocking fee.
We are unable to refund or exchange items that
just don't fit.
- For hygiene reasons we cannot
accept returns of lingerie or Corsets.
- Items should be returned in
perfect condition in the original packaging
indicating whether you require a full refund
or exchange. Due to the nature of our products
hosiery cannot be accepted for refund if the
item has been used or the package opened.
- Please note that we are unable
to accept liability for any items being returned
to us that are lost or damaged in transit.
For returns within the UK we suggest that the
customer obtains a (free) Certificate of Posting
from the Post Office for values up to £28 and
by the appropriate Special Delivery Service
for higher values.
Your statutory rights apply
Privacy Policy
We are committed to protecting your
privacy. We want you to feel confident that whilst
spending time with us and shopping for Corsets
at CorsetHeaven you never have to be concerned
about your lack of privacy. Therefore the following
guidelines are always used :
- CorsetHeaven will accept all
information you submit and deal with it in strictest
confidence
- CorsetHeaven will not respond
to communication with bad language or anything
that is deemed to be unpleasant.
- All information given to CorsetHeaven
will be kept strictly private.
- We are subject to, like anyone
else 'The Law ' and required to give information
should a search warrant or court order is made.
- By purchasing from CorsetHeaven
you are allowing your email to be shared with
other sites within the Allthings group who are
www.xanadus.co.uk, www.feverdating.com and www.
CorsetHeaven.com. Should you wish to opt
out of any mailing lists sent by any other sites
of the group please either mail us at sales@CorsetHeaven.com
or use the 'remove me' button on any newsletters
or mail you receive.
We want you to have confidence
whenever you use CorsetHeaven therefore we take
our Privacy Policy very seriously, if you have
any concerns please e-mail us at sales@CorsetHeaven.com
Terms and conditions
You must be at least 18 years
of age or have the legal right to possess adult
material in your community and are not offended
by adult merchandise. By entering this website
you have released and discharged the providers/owners
and creators of this site from any and all liability
which might arise.
All goods supplied by CorsetHeaven
remain the property of CorsetHeaven until paid
for in full.
This site trades in accordance
with recent EU directives for online trading as
follows: We provide a secure checkout for the
encrypted delivery of sensitive customer information
such as contact and credit card details. Our returns
conditions are: Goods MUST BE unused (we adhere
to strict health and hygiene conditions).
Goods must be in their original
condition & packaging.
Goods must be received back within
14 days from receipt of your product.
If we suspect that the goods have
been used or any of the above conditions are not
met we reserve the right to return the goods to
you without notice. Items supplied in sealed packaging
that have been opened are non refundable and non
exchangeable.
Notice is given that free offers
will be accounted for if returned goods takes
the order value below the free offer level. The
value of free offer goods will be deducted from
any refund that may be due. To avoid refund deductions
please return any free offer goods with your returns
if your order value will drop below the free offer
level. Please note that postage is not refundable.
If an item is returned to us, because
the customer either provided the wrong address
or was not in to receive the item, we will require
payment for re-sending. We will let the customer
know via email what has happened and how much
extra postage is owed. They can then either telephone
or email us with their card details to us, or
send a cheque (made payable to Fever) for the
correct amount. If no payment is sent the item
will not be re-sent and refunds will be minus
the postage we've already paid. If incorrect postage
is selected when ordering, such as UK first Class
when ordering from America, we reserve the right
to either; refund the order in full, contact you
to charge you extra or not include the free batteries
it the order is for an electrical item.
Your credit card is charged in
the name of our holding company Fever
All claims for delivery shortages
and damages must be reported to CorsetHeaven
within 3 days of the delivery date.
All goods are supplied with a 14
day fault warranty (faulty goods can only be returned
for exchange not refund).
All products shown on this website
may vary slightly from the images displayed.
CorsetHeaven cannot be held responsible
for orders being delayed by incorrect information
or declined credit cards.
Orders to destinations outside
the EU are non-refundable and non-returnable.
Material on this site may not be
copied, reproduced, republished, downloaded, posted,
broadcast or transmitted in any way. All material
is the copyright of CorsetHeaven.
Use of this site constitutes your
acceptance of these terms and conditions which
take effect on the date which you first use the
site. These Terms and Conditions do not affect
your statutory rights.
We accept payment via Securetrading
using a credit card or debit card.
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