Our online service promise
High quality Corsets - made from the finest materials and excellent workmanship
- Personal service – if you can't find exactly what you're looking for, email us or contact our customer service on our contact page. We'll do our very best to help.
Secure online payment – your ordering and payment details are completely secure and confidential.
Issue resolution– if you're not entirely satisfied with your items we would be happy to listen and offer help where we can.
Your statutory rights apply
- All of our corsets corsets are made to your order, we are therefore unable to exchange them or accept returns unless they are faulty. We are unable to refund or exchange items that just don't fit so please check the sizing carefully. If in any doubt please ask, we are always happy to help.
- Faulty items should be returned in perfect condition in the original packaging indicating whether you require a full refund or exchange. Due to the nature of our products hosiery cannot be accepted for refund if the item has been used or the package opened.
- Please note that we are unable to accept liability for any items being returned to us that are lost or damaged in transit. For returns within the UK we suggest that the customer obtains a (free) Certificate of Posting from the Post Office for values up to Ј28 and by the appropriate Special Delivery Service for higher values.
We are committed to protecting your privacy. We want you to feel confident that whilst spending time with us and shopping for Corsets at CorsetHeaven you never have to be concerned about your lack of privacy. Therefore the following guidelines are always used :
- CorsetHeaven will accept all information you submit and deal with it in strictest confidence
- CorsetHeaven will not respond to communication with bad language or anything that is deemed to be unpleasant.
- All information given to CorsetHeaven will be kept strictly private.
- We are subject to, like anyone else 'The Law ' and required to give information should a search warrant or court order is made.
- By purchasing from CorsetHeaven you are allowing your email to be shared with other sites within the group. Should you wish to opt out of any mailing lists sent by any other sites of the group please either mail us at sales[at]CorsetHeaven.com or use the 'remove me' button on any newsletters or mail you receive.
Terms and conditions You must be at least 18 years of age or have the legal right to possess adult material in your community and are not offended by adult merchandise. By entering this website you have released and discharged the providers/owners and creators of this site from any and all liability which might arise.
All goods supplied by CorsetHeaven remain the property of CorsetHeaven until paid for in full.
This site trades in accordance with recent EU directives for online trading as follows: We provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Our returns conditions are: Goods MUST BE unused (we adhere to strict health and hygiene conditions).
Goods must be in their original condition & packaging.
Goods must be received back within 14 days from receipt of your product.
If we suspect that the goods have been used or any of the above conditions are not met we reserve the right to return the goods to you without notice. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
Notice is given that free offers will be accounted for if returned goods takes the order value below the free offer level. The value of free offer goods will be deducted from any refund that may be due. To avoid refund deductions please return any free offer goods with your returns if your order value will drop below the free offer level. Please note that postage is not refundable.
If an item is returned to us, because the customer either provided the wrong address or was not in to receive the item, we will require payment for re-sending. We will let the customer know via email what has happened and how much extra postage is owed. They can then either telephone or email us with their card details to us, or send a cheque (made payable to Fever) for the correct amount. If no payment is sent the item will not be re-sent and refunds will be minus the postage we've already paid. If incorrect postage is selected when ordering, such as UK first Class when ordering from America, we reserve the right to either; refund the order in full, contact you to charge you extra or not include the free batteries it the order is for an electrical item.
Your credit card is charged in the name of our holding company Corsetcurves
All claims for delivery shortages and damages must be reported to CorsetHeaven within 3 days of the delivery date.
All goods are supplied with a 14 day fault warranty (faulty goods can only be returned for exchange not refund).
All products shown on this website may vary slightly from the images displayed.
CorsetHeaven cannot be held responsible for orders being delayed by incorrect information or declined credit cards.
Orders to destinations outside the EU are non-refundable and non-returnable.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way. All material is the copyright of CorsetHeaven.
Use of this site constitutes your acceptance of these terms and conditions which take effect on the date which you first use the site. These Terms and Conditions do not affect your statutory rights.
We accept payment via Securetrading using a credit card or debit card.